Services built around your team
Project-based engagements, co-managed partnerships and fully managed operations, each designed to add to the people you already have.
Cloud Solutions
Strategy, migration, optimization and operations across every major cloud.
Whether you are taking your first steps or running a multi-cloud estate, we provide focused services that each deliver a clear outcome. Pick one engagement or combine several into a program.
What's included
Cloud strategy & readiness
Business case, workload assessment, operating model and a roadmap your leadership can approve.
Landing zone build
Secure, well-architected foundations delivered as code: identity, networking, logging, guardrails.
Migration factory
Repeatable, wave-based migration of servers, databases and applications with rehearsed cut-overs.
Cloud-to-cloud migration
Move between providers (for example OCI to Azure or AWS to Azure) to consolidate contracts or reach better services.
Virtual desktop modernization
Replace aging VDI with Azure Virtual Desktop, Amazon WorkSpaces or Windows 365 to cut latency and admin effort.
FinOps & optimization
Monthly cost reviews, right-sizing, reservations/savings plans and storage lifecycle policies.
How we deliver
Assess
Inventory, dependencies, TCO
Design
Landing zone & target architecture
Migrate
Waves, rehearsals, cut-over
Optimize
Cost, performance, security
Operate
Run, monitor, improve
Examples
Rehost 150 servers to Azure in six waves to meet a lease end date, then optimize instance sizes over the following 90 days.
Move a university's analytics and application stack from one cloud provider to another to align with an enterprise agreement, automating provisioning and DR along the way.
A FinOps review of an AWS estate finds idle resources, over-provisioned databases and missing savings plans. Fixes are applied in staged, low-risk changes.
Co-Managed IT Services
Senior expertise that extends your in-house team.
Your IT team knows your business better than anyone. Co-managed IT keeps them in charge while adding senior specialists, extra capacity and round-the-clock coverage when you need it. You decide the split of responsibilities. We fill the gaps, share our tools, and leave your people more capable than before.
What's included
Flexible responsibility model
A clear RACI per domain: you keep strategy and the work you know best, and we take on the specialist, repetitive or after-hours work.
Specialist bench on demand
Database, cloud, network, security and backup engineers available without full-time hires.
After-hours & holiday coverage
We cover nights, weekends and patch windows so your staff are not on call all the time.
Project acceleration
We take on upgrades, migrations or audits so your team stays focused on business priorities.
Shared tooling
Monitoring, patching, documentation and ticketing platforms that your team can use alongside ours.
Knowledge transfer
Pairing, runbooks and lunch-and-learns built into every engagement, so expertise stays in-house.
How we deliver
Discover
Map skills, gaps, workload
Define
RACI & escalation paths
Onboard
Access, tools, runbooks
Deliver
Shared queue & SLAs
Review
Quarterly service reviews
Examples
A three-person IT team keeps service desk and vendor management. We take database administration, patching and backup monitoring, which frees about a third of their week.
When a senior DBA leaves, we provide continuity right away, document the environment, and help onboard the replacement.
Internal staff run Windows and desktop support. Our engineers take Linux, Kubernetes and cloud networking and run monthly cross-training sessions.
Choose the right level of support
Both models are built to complement your in-house team, not replace it. Many clients start co-managed and change the split as their needs evolve.
| Co-Managed IT | Managed IT | |
|---|---|---|
| Who leads operations | Your team, with our specialists alongside | HNR, under agreed SLAs |
| Best for | Teams with capable staff and specific gaps | Teams that want routine operations taken off their plate |
| Tools | Shared: yours, ours or both | Our platform, with full visibility for you |
| Knowledge transfer | Continuous pairing & cross-training | Runbooks, reports & quarterly reviews |
| Commercials | Retainer or block of hours | Fixed monthly fee per platform |
Data Protection, Backup & Recovery
Backups you can trust, and restores you have actually tested.
A backup is only as good as the last time you restored from it. We build data protection that follows the 3-2-1-1-0 rule (three copies, two media types, one off-site, one immutable or air-gapped, zero unverified backups), protects against ransomware, and that your team understands well enough to run with confidence.
What's included
Discovery
Inventory every system and data set, classify by criticality, and record current backup coverage, retention and recovery-point gaps.
Design
Define RPO/RTO by tier, then design the backup architecture: tools, targets, immutability, encryption, retention and off-site/cloud copies.
Setup & implementation
Deploy and configure backup platforms and database-native protection (RMAN, SQL Server, pgBackRest), with monitoring and alerting.
Restore testing
Scheduled, documented restore tests for files, VMs, databases and SaaS data, with evidence ready for auditors.
Ransomware resilience
Immutable storage, isolated recovery environments, anomaly detection and clean-room recovery procedures.
Educate & cross-train
Hands-on workshops, step-by-step runbooks and shadowed restores so several people on your team can recover any critical system.
How we deliver
Discover
Systems, data, gaps
Design
RPO/RTO, architecture
Setup
Deploy & configure
Validate
Restore testing
Educate
Workshops & cross-training
Examples
A professional-services firm moves to immutable object-storage backups with a separate admin identity, so production compromise can't delete backup copies.
Oracle and SQL Server databases switch from nightly dumps to RMAN incremental-forever and log backups, shrinking potential data loss from a day to minutes.
Microsoft 365 mailboxes, OneDrive and SharePoint are added to the backup scope, closing a gap the organization did not know it had.
Disaster Recovery & Business Continuity
Keep the business running through outages, disasters and cyber incidents.
Disaster recovery is a business capability, not just an IT project. We start from your critical business processes, find the systems and people they depend on, and build recovery solutions sized to what downtime really costs you. We then prove they work through regular drills.
What's included
Discovery & business impact analysis
Interview process owners, map application dependencies and set recovery-time and recovery-point objectives for each service.
DR strategy & design
Choose the right pattern per tier (backup-and-restore, pilot light, warm standby or active-active) on-premises, in the cloud or hybrid.
Setup & automation
Replication (Data Guard, Always On, storage or hypervisor replication), cloud DR services and infrastructure-as-code to rebuild environments quickly.
DR drills
Planned tabletop and live failover exercises, timed against RTO/RPO, with findings tracked to closure.
Business continuity plans
Communication trees, manual workarounds, alternate site and remote-work procedures for people and processes, not only systems.
Continuous improvement
Plans updated after every change and drill, and readiness reported to leadership and auditors.
How we deliver
Discover
BIA, dependencies
Design
Tiered DR patterns
Setup
Replication & automation
DR drill
Tabletop & live failover
Maintain
Update & report
Examples
A manufacturer replaces a costly secondary data center with a pilot-light environment in the cloud that is scaled up only during drills or a real event.
Oracle Data Guard and SQL Server Always On replicas in a second region are paired with automated application rebuilds, bringing the ERP back well inside its RTO.
Quarterly tabletop exercises and an annual live failover, each producing a scorecard and remediation list for the steering committee.
Managed IT Services
Proactive, fully-managed operations for your infrastructure, cloud and databases.
Managed IT lets you hand day-to-day operations of selected platforms to us under clear service levels. We monitor, patch, back up, tune and support your environment around the clock. Your staff stay the business-facing owners and are freed from routine operational work.
What's included
24×7 monitoring & response
Proactive alerting on infrastructure, cloud, databases and applications, with defined response and resolution targets.
Patch & vulnerability management
Monthly patch cycles, emergency fixes and vulnerability remediation with change control and rollback.
Cloud operations
Managed landing zones, cost governance, identity hygiene and posture management across your cloud accounts.
Managed databases
Remote DBA for Oracle, SQL Server, PostgreSQL and MySQL: health checks, tuning, backups and upgrades.
Infrastructure management
Servers, virtualization, storage and network devices managed to documented standards.
Reporting & service reviews
Monthly service reports and quarterly roadmap reviews that link operations to business goals.
How we deliver
Assess
Baseline & risks
Transition
Tools, access, runbooks
Stabilize
Fix top issues
Operate
SLAs & reporting
Improve
Automation & roadmap
Examples
We take over monitoring and patching for 400 servers. Recurring incidents are traced to root causes and closed, so alert volume falls steadily month after month.
With routine operations managed, the client's infrastructure lead spends time on a new analytics initiative instead of the overnight patch window.
A fixed monthly fee per managed platform replaces unpredictable contractor spend and overtime.
Data Quality & Database Administration
Accurate, available, high-performing data for every application and report.
Poor data quality quietly undermines decisions, automation and AI. Neglected databases slow down and become risky. We pair experienced DBAs with data-quality engineering so your data is correct, consistent and fast, and stays that way.
What's included
Performance tuning
SQL and index tuning, wait-event and execution-plan analysis, memory and storage configuration, and capacity planning.
Health checks & hardening
Configuration, security, backup and HA reviews against vendor best practices and CIS benchmarks.
Upgrades & patching
Planned version upgrades and quarterly patch cycles with rehearsals and minimal downtime.
Data profiling & cleansing
Profile data for completeness, validity and duplicates, then fix issues at the source with repeatable rules.
Data quality monitoring
Automated quality checks in pipelines, scorecards per domain and alerts when thresholds are missed.
Master & reference data
Golden-record matching for customers, products and suppliers, plus governed reference data.
How we deliver
Profile
Data & DB baseline
Prioritize
Risk & impact
Remediate
Tune, fix, clean
Monitor
Rules & alerts
Sustain
Ongoing DBA care
Examples
A finance close that runs into the early morning is profiled. Three missing indexes and a rewritten aggregation bring it back to a normal evening batch.
Duplicate customer records across CRM and ERP are matched and merged, and quality rules stop new duplicates from coming back.
A part-time remote DBA service covers health checks, patching and on-call support for a mixed Oracle and PostgreSQL estate.
Let's talk about what's next
Tell us where you want to be. We'll set out a practical path to get there, with no obligation.